Any purchase through December 31st, 2019 can be returned through January 31st, 2020.

If you are not satisfied with your purchase, you may return it at no charge with our prepaid label.


Begin a return

Print your return shipping label from home and drop your package off at any u.s. mail location – your mailbox, at work, or the post office.

Registered Customers: Sign-in here to access your order.

Guest Customers: Click Here to print your return shipping label. You will need to have your order number handy.

Returns will be processed within 7-10 days of receipt. You will be notified via email throughout your package journey and once your refund has been approved. Please allow 2-4 business days for funds to appear in your account.

Packing your return


  • Merchandise must be returned within 30 days. Orders placed between 11/15/2019 & 12/31/2019 are eligible for returns through 1/31/2020.
  • We will not accept merchandise that’s missing tags, worn, altered, or washed.
  • Shipping charges incurred during checkout are not refundable.
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • The returns warehouse location for us online orders is:
    • Xcel Wetsuits
      Attn. Returns Department
      11310 Cantu-Galleano Ranch Rd.
      Mira Loma, CA 91752


We are unable to offer exchanges at this time, however we do accept returns. We ask that you return the original merchandise for a refund and place a new order for the appropriate item.